The dm&a Podcast: Eavesdropping on John Herzog

Dr. Carlton Green on Developing a Life Strategy and How He Overcame Racism

August 03, 2020 DM&A Episode 9
The dm&a Podcast: Eavesdropping on John Herzog
Dr. Carlton Green on Developing a Life Strategy and How He Overcame Racism
Show Notes

Dr. Carlton Green is one of the most recognized and highly respected healthcare executives in North America.  He holds a BS Degree in Nutrition Science, a Masters in Hotel and Restaurant Management and a Ph.D. in Business Administration.

 Dr. Green’s accomplishments in the healthcare industry over a 25-year period are well documented in the trade journals, to include many major cover stories.

Carlton is best known for orchestrating one of the most dramatic turnarounds in healthcare history at the UCLA Medical Center foodservice department.  In just 12 months Carlton and his new team saved 12 million dollars per year, increased revenue by 1.2 million per year and increased Press Ganey customer satisfaction scores to the 98 percentile.

This team accomplishment led to Carlton winning the Silver Plate award—an award that goes to the industry’s most outstanding operator during a particular year.

Carlton is now a Success Coach for DM&A, a company that specializes in helping healthcare teams go from “Good to Best”.  

Carlton is a proud husband of 50 years, father of 6, and grandfather of 6. He is also the proud author of a new book called, What is the Purpose of a Banana?:  Critical Success Factors for Effective Leadership. Visit his personal website at www.carltongreen.bravehost.com.